Aojinwo

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FAQS

FAQS

Frequently Asked Questions

Are you a manufacturer or trading company?

We are a professional hardware manufacturer with 22 years of experience in production and export. Our factory is located in Qingdao, covering an area of 4000 square meters . We also have our own trading team to handle international sales and logistics.

Do you have relevant certifications?

Yes, we are CE certified.And we hold ISO 9001:2015 for quality management, and our products comply with RoHS, REACH, and other international standards. 

Can you support OEM/ODM ?

Absolutely. We offer OEM/ODM services, including custom logos, packaging, colors, and even product specifications. We can discuss the details and lead time for custom orders.

What information do you need for a custom order?

To provide an accurate quote, we typically need the following:

·Material type (stainless steel, carbon steel, brass, aluminum, etc.)

·Dimensions (length, width, thickness, diameter, etc.)

·Surface treatment (zinc plating, powder coating, anodizing, black oxide, Dacromet, etc.)

·Quantity required

·Any special packaging or branding requirements

How do you ensure the quality of your products?

We have a rigorous quality control system. Each product undergoes strict material inspection, in-process dimensional checks, and comprehensive pre-shipment testing. We also provide full traceability for every batch.

Can you provide material certificates/test reports?

Yes, we can provide mill test certificates, material composition reports, RoHS/REACH compliance reports, and salt spray test reports upon request.

Do you support third-party inspection?

Yes, we welcome third-party inspection agencies (e.g., SGS, BV, TÜV) to conduct inspections before shipment. We will fully cooperate with the inspection process. 

What are your payment terms?

We supports a 30% down payment after confirming the contract/PI, and the balance will be paid before shipment/copy of the bill of lading. We have many payment methods.

What is your lead time?

For samples, it usually takes 7 working days. For mass production, it's typically 25 days after we receive your deposit.

What is your standard packaging?

Our standard packaging is woven bags combined with wooden cases. Customized packaging is also available upon request.

Message

INQUIRE NOW

If you have any questions or needs about the product, please fill in the following form and we will contact you as soon as possible.

+86 17561911308

+86 13863973578

info@aojinwo.com

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